Universal Terms of Service Agreement

Last Revised: 20^th February 2023

PLEASE READ THIS UNIVERSAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

1. OVERVIEW

This Universal Terms of Service Agreement (this “Agreement”) is entered into by and between iNET B.V., a Dutch limited liability company, its affiliates and subsidiaries ("iNET") and you, and is made effective as of the date of your use of this website ("Site") or the date of electronic acceptance. This Agreement sets forth the general terms and conditions of your use of the Site and the products and services purchased or accessed through this Site (individually and collectively, the “Services”). Services Agreements and additional policies apply to certain Services and are in addition to (not in lieu of) this Agreement. In the event of a conflict between the provisions of a Services Agreement and the provisions of this Agreement, the provisions of the applicable Services Agreement shall control.

The terms “we”, “us” or “our” shall refer to iNET. The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts this Agreement, has access to your account or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Definitions

Consumer: an individual who uses our services for personal, non-commercial purposes outside of their trade, business, craft, or profession. This includes the definition of ‘’consumers’’ as defined in article 2.1 of the EU Consumer Rights Directive.

Content: any data, information, image, video, file, sound, text, sign, signal, program, software, code or element of any kind that is operated, broadcast, stored, transmitted, relayed, issued, collected, used, processed or made available directly or indirectly via any Service.

Services: the services offered by iNET available on its Website that you can subscribe to via Your User Account.

Site: any website of iNET

User: you or any third party that you authorize to use and manage an entity.

User Account: the interface you access through your credentials allowing you to have an overview of the Services that you have subscribed and to subscribe to other Services.

2. MODIFICATION OF AGREEMENT, SITE OR SERVICES

iNET may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services. In addition, iNET may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your account (“Account”) information current. iNET assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate email address. In addition, iNET may terminate your use of Services for any violation or breach of any of the terms of this Agreement by You. INET RESERVES THE RIGHT TO MODIFY, CHANGE, OR DISCONTINUE ANY ASPECT OF THIS SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION PRICES AND FEES FOR THE SAME, AT ANY TIME.

3. ELIGIBILITY; AUTHORITY

This Site and the Services are available only to individuals or entities (“Users”) who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, or (iii) are not a person barred from purchasing or receiving the Services found under the laws of the Netherlands or other applicable jurisdictions.

If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, iNET finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. iNET shall not be liable for any loss or damage resulting from iNET’s reliance on any instruction, notice, document or communication reasonably believed by iNET to be genuine and originating from an authorized representative of your corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, iNET reserves the right (but undertakes no duty) to require additional authentication from you. You further agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent and anyone who uses your account or the Services, whether or not authorized by you.

4. YOUR ACCOUNT

In order to access some of the features of this Site or use some of the Services, you will have to create an Account. You represent and warrant to iNET that all information you submit when you create your Account is accurate, current and complete, and that you will keep your Account information accurate, current and complete. If iNET has reason to believe that your Account information is untrue, inaccurate, out-of-date or incomplete, iNET reserves the right, in its sole and absolute discretion, to suspend or terminate your Account. You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information secure, including without limitation your customer number/login, password, Payment Method(s) (as defined below), and Account PIN. For security purposes, iNET recommends that you change your password and PIN at least once every six (6) months for each Account. You must notify iNET immediately of any breach of security or unauthorized use of your Account. iNET will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss iNET or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.

Transfer of Data Abroad. If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information (including your Account information) across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

5. GENERAL RULES OF CONDUCT

You acknowledge and agree that:

1. Your use of this Site and the Services , including any content you submit, will comply with this Agreement, any applicable Services Agreement or policy that may apply to your Services and all applicable local, state, national and international laws, rules and regulations.
2. You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.
3. You will not use this Site or the Services in a manner (as determined by INET in its sole and absolute discretion) that:
• Violates the laws, regulations, ordinances or other such requirements of any applicable Federal, State or local government and/or international laws or customary industry acceptable use standards;
• Promotes or encourages illegal activity;
• Promotes, encourages or engages in the exploitation of children, or any activity related to the proliferation of child sexual abuse material (CSAM);
• Promotes, encourages or engages in terrorism, violence against people, animals, or property;
• Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;
• Makes any illegal communication to any Newsgroup, Mailing List, Chat Facility, or another Internet Forum;
• Makes, attempts or allows any unauthorized access to iNET website, servers, account, Your own hosting account or the account of any other customers of iNET;
• Promotes, encourages or engages in the sale or distribution of prescription medication without a valid prescription;
• Promotes or facilitates prostitution and/or sex trafficking;
• Forges the signature or other identifying mark or code of any other person or engage in any activity to attempt to deceive other persons regarding the true identity of the user;
• Infringes on the intellectual property rights of another User or any other person or entity;
• Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;
• Interferes with the operation of this Site or the Services found at this Site;
• Allows any remote code execution of malicious software through a hosting account or any APIs provided by iNET;
• Reverse engineers any API or attempts to use an API to obtain confidential information;
• Circumvents an API in order to violate iNET restrictions such as, but not limited to, accessing products and services owned by other customers, avoiding payment for Services;
• Causes denial of service attacks, port scans or other endangering and invasive procedures against iNET servers and facilities or the servers and facilities of other network hosts or Internet users;
• Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or
• Contains false or deceptive language, or unsubstantiated or comparative claims, regarding INET or INET’s Services.
• Uploads unacceptable material which include: IRC bots, warez, image, file storage, mirror, or banner-ad services, topsites, streaming, Escrow, High-Yield Interest Programs (HYIP) or related sites, investment sites (FOREX, E-Gold Exchange, etc.), bitcoin miners, sale of any controlled substances without providing proof of appropriate permit(s) in advance, AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, muds / rpg's, hate sites, hacking focused sites/archives/programs, or sites promoting illegal activities, IP Scanners, Brute Force Programs, Mail Bombers and Spam Scripts;
• Engages in or instigates actions that cause harm to iNET or other customers. Such actions include, but are not limited to, actions resulting in blacklisting any of Our IPs by any online spam database, actions resulting in DDOS attacks for any servers, etc.;
• You will not perform any false, abusive or fraudulent activity. You will not perform any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure
4. You will not copy or distribute in any medium any part of this Site or the Services, except where expressly authorized by iNET.
5. You will not modify or alter any part of this Site or the Services found at this Site or any of its related technologies.
6. You will not access iNET Content (as defined below) or User Content through any technology or means other than through this Site itself, or as INET may designate.
7. You agree to back-up all of your User Content so that you can access and use it when needed. iNET does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.
8. You will not re-sell or provide the Services for a commercial purpose, including any of iNET's related technologies, without iNET's express prior written consent.
9. You will not to circumvent, disable or otherwise interfere with the security-related features of this Site or the Services found at this Site (including without limitation those features that prevent or restrict use or copying of any iNET Content or User Content) or enforce limitations on the use of this Site or the Services found at this Site, the iNET Content or the User Content therein.
10. You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.
11. You are aware that iNET may from time-to-time call you about your account, and that, for the purposes of any and all such call(s), you may be subject to call recording and hereby consent to the same, subject to any applicable laws and our restrictions and obligations thereunder, including, where permissible, to record the entirety of such calls regardless of whether iNET asks you on any particular call for consent to record such call. You further acknowledge and agree that, to the extent permitted by applicable law, any such recording(s) may be submitted as evidence in any legal proceeding in which iNET is a party. Further, by providing your telephone or mobile number, you consent to receive marketing telephone calls from or on behalf of iNET that may be initiated by an automatic telephone dialing system and/or use an artificial or prerecorded voice. You understand that providing consent is not a condition of purchasing any good or service from iNET. Similarly, by providing your mobile number, you consent to receive marketing text messages from or on behalf of iNET that may be sent by an automatic telephone dialing system. You understand that providing consent is not a condition of purchasing any good or service from iNET. Message and data rates may apply.
12. Without limiting any of the rights set forth elsewhere in this Agreement, iNET expressly reserves the right to deny, cancel, terminate, suspend, or limit future access to this Site or any Services (including but not limited to the right to cancel or transfer any domain name registration) to any User (i) whose Account or Services were previously terminated or suspended, whether due to breach of this or any other Agreement or any iNET policy, or (ii) who otherwise engages or has engaged in inappropriate or unlawful activity while utilizing the Site or Services (as determined by iNET in its sole and absolute discretion).
13. If your purchase or account activity shows signs of fraud, abuse or suspicious activity, iNET may cancel any service associated your name, email address or account and close any associated iNET accounts. If you conducted any fraudulent activity, iNET reserves the right to take any necessary legal action and you may be liable for monetary losses to iNET including litigation costs and damages. To contest cancellation of Services or freezing or closure of an account, please contact iNET Care.

6. PROTECTION OF YOUR DATA

iNET offers certain hosted Services available to you that may involve the submission, collection and/or use of personally identifying or identifiable information about you and your own customers (“Your Data”) in the course of your use of these Services (“Covered Services”). Your Data, for the purpose of this Section, excludes any User Content. iNET’s Data Processing Agreement (“DPA”), which is hereby incorporated by reference and applicable to Covered Services, is meant to provide you contractual assurance that we have robust mechanisms to ensure the transfer of Your Data, including transfers of Your Data from the EEA to the Covered Services, meets with compliance under applicable data privacy laws.

For the purposes of the DPA (when and as applicable), you (and your applicable affiliates) are considered the Data Controller/Data Exporter, and your acceptance of the terms of service governing Covered Services at the time of purchase of any Covered Services will also be treated as your acknowledgement and acceptance of the DPA. If you wish to print, sign and return a physical copy of the DPA, please send an email request to privacy@inetsystems.com.

Covered Services, as defined in this Section and in the DPA, include hosted services that are subject to the terms and conditions of the following Agreements: (1) Email Marketing Services, (2) Website Services, (3) Hosting, (4) Online Store and (5) Workspace Service.  

7. USER CONTENT

Some of the features of this Site or the Services, including those Services that are hosted with iNET, may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice via forum posts, content submitted in connection with a contest, product reviews or recommendations, or photos to be incorporated into a social media event or activity (“User Submissions”), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, “User Content”). All content submitted through your Account is consider User Content. By posting or publishing User Content to this Site or to or via the Services, you represent and warrant to iNET that (i) you have all necessary rights to distribute User Content via this Site or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) the User Content does not violate the rights of any third party. You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.

User Submissions. You acknowledge and agree that your User Submissions are entirely voluntary, do not establish a confidential relationship or obligate iNET to treat your User Submissions as confidential or secret, that iNET has no obligation, either express or implied, to develop or use your User Submissions, and no compensation is due to you or to anyone else for any intentional or unintentional use of your User Submissions, and that iNET may be working on the same or similar content, it may already know of such content from other sources, it may simply wish to develop this (or similar) content on its own, or it may have taken / will take some other action.

iNET shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Site, and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Site for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.

User Content Other Than User Submissions. By posting or publishing User Content to this Site or through the Services, you authorize iNET to use the intellectual property and other proprietary rights in and to your User Content to enable inclusion and use of the User Content in the manner contemplated by this Site and this Agreement. You hereby grant iNET a worldwide, non-exclusive, royalty-free, sub-licensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site, the Services and iNET's (and iNET’s affiliates’) business(es), including without limitation for promoting and redistributing all or part of this Site in any media formats and through any media channels without restrictions of any kind and without payment or other consideration of any kind, or permission or notification, to you or any third party. You also hereby grant each User of this Site a non-exclusive license to access your User Content (with the exception of User Content that you designate “private” or “password protected”) through this Site, and to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content as permitted through the functionality of this Site and under this Agreement. The above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site. You understand and agree, however, that iNET may retain (but not distribute, display, or perform) server copies of your User Content that have been removed or deleted. The above licenses granted by you in your User Content are perpetual and irrevocable. Notwithstanding anything to the contrary contained herein, iNET shall not use any User Content that has been designated “private” or “password protected” by you for the purpose of promoting this Site or iNET’s (or iNET’s affiliates’) business(es). If you have a website or other content hosted by iNET, you shall retain all of your ownership or licensed rights in User Content.

8. NON-EXCLUSIVE RIGHT TO USE

In using Our Services, You may be granted the ability to use Our software and/or third-party software that We make available for Your use. You may also choose to add and use third-party software in connection with Our Services. Moreover, We may offer third-party products and services that require You to access their Website in order to complete Your purchase and/or agree to additional terms and conditions. For these situations, the following provisions apply.

iNET Non-Exclusive Right To Use. If You have been given permission or the ability to use software from iNET, iNET grants You a limited, non-exclusive, nontransferable and non-assignable right and ability to use the software for such purposes as are ordinary and customary. You are free to use the software on any computer, but not on two or more computers at one time. You agree to not alter or modify the software. You agree You are not authorized to combine the software with any other software program, create derivative works based upon the software, nor are You authorized to integrate any plug-in or enhancement which uses or relies upon the software. You further agree not to reverse engineer, decompile or otherwise attempt to uncover the source code.

iNET reserves all rights to the software. The software and any copies You are authorized to make are the intellectual property of iNET. The source code and its organization are the exclusive property of iNET and the software is protected by copyright law. Except as expressly provided for in this section, this Agreement does not grant You any rights in the software and all rights are reserved by iNET. Any such software and Services are provided to You "as is" without warranty of any kind either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.

Third-Party Software Use. iNET provides some third-party software to You. Such software is provided on an "as is" as available basis. We do not guarantee that any specific results can be obtained by using such software. iNET does not take responsibility for any faults in such software functioning. You agree that Your use of any iNET Services shall be used by You in accordance with the terms of any relevant third-party licenses. Your failure to abide by any third-party license may result in the immediate termination of Your Services by iNET. You can add and use third-party software on Your account only if it is compatible with Our servers and is approved by iNET. Your use of any third party software is at Your own risk. iNET does not control and therefore cannot be responsible for any third party software performance and provides no guarantees that its use will result in any particular outcome or result. iNET will have no liability or responsibility for any damage, loss of data, loss of use or other loss occurring in connection with Your use of third party software or products. iNET reserves the right, at its sole discretion, to terminate, suspend, cancel or alter Your access to third-party software at any time. You are solely responsible for any license and other fees required by the software providers, for using any third-party software installed on Your account apart from the initial account setup.

9. AVAILABILITY OF WEBSITE/SERVICES

Subject to the terms and conditions of this Agreement and our other policies and procedures, we shall use commercially reasonable efforts to attempt to provide this Site and the Services on a twenty-four (24) hours a day, seven (7) days a week basis. You acknowledge and agree that from time to time this Site may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that we undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we have no control over the availability of this Site or the Service on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.

10. PRODUCT CREDITS

In the event you are provided with a product credit (“Credit”), whether for redemption of the purchase of a specific product or for free with the purchase of another product (“Purchased Product”), you acknowledge and agree that such Credit is only valid for one (1) year and is only available with a valid purchase and may be terminated in the event the product purchased is deleted, cancelled, transferred or not renewed. The Credit will expire one (1) year from date of purchase of the Purchased Product if the Credit has not been redeemed. In the event that the Credit is redeemed, after the initial subscription period, the product will automatically renew at the then-current renewal price until cancelled. If you wish to cancel the automatic renewal of the product, you may do so by visiting your Account or by contacting customer service. In the event your Purchased Product includes a free domain name, if you cancel the Purchased Product, the list price for the domain name will be deducted from the refund amount. The list price is the price of the domain name listed on iNET's website and is not subject to any promotion, discount, or other reduction in price. For Credits issues for free with another Purchased Product, you acknowledge and agree that we may swap your Credit for a similar product, in our sole discretion.

11. MONITORING OF CONTENT; ACCOUNT TERMINATION POLICY

iNET generally does not pre-screen User Content (whether posted to a website hosted by iNET or posted to this Site). However, iNET reserves the right (but undertakes no duty) to do so and decide whether any item of User Content is appropriate and/or complies with this Agreement. iNET may remove any item of User Content (whether posted to a website hosted by iNET or posted to this Site) and/or terminate a User’s access to this Site or the Services found at this Site for posting or publishing any material in violation of this Agreement, or for otherwise violating this Agreement (as determined by iNET in its sole and absolute discretion), at any time but without prior notice. iNET may also terminate a User’s access to this Site or the Services found at this Site if iNET has reason to believe the User is a repeat offender. If iNET terminates your access to this Site or the Services found at this Site, iNET may, in its sole and absolute discretion, remove and destroy any data and files stored by you on its servers.

12. DISCONTINUED SERVICES; END OF LIFE POLICY

iNET reserves the right to cease offering or providing any of the (i) Services or (ii) individual features, functionalities, or aspects of the Services at any time, for any or no reason, and without prior notice. Although iNET makes great effort to maximize the lifespan of all its Services and features, functionalities, or aspects of the Services, there are times when a Service or specific feature, functionality, or aspect of a Service that we offer will be discontinued or reach its End-of-Life ("EOL"). If that is the case, those Services, or the specific feature, functionality, or aspect of that Service, will no longer be supported by iNET, in any way, effective on the EOL date.

Notice and Migration. In the event that any Service we offer has reached or will reach EOL, we will attempt to notify you thirty or more days in advance of the EOL date. It is your responsibility to take all necessary steps to replace the Service by migrating to a new Service before the EOL date, or by entirely ceasing reliance on said Service before the EOL date. In either case, iNET will either offer a comparable Service for you to migrate to for the remainder of the term of your purchase, a prorated in-store credit, or a prorated refund, to be determined by iNET in its sole and absolute discretion. iNET may, with or without notice to you, migrate you to the most up-to-date version of the Service, if available. You agree to take full responsibility for any and all loss or damage arising from any such migration. In the event that a feature, functionality, or aspect of any Service we offer has reached or will reach EOL, then we will attempt to notify you thirty or more days in advance of the EOL date. However, if the Service maintains a least reasonably equivalent functionality without such feature, functionality, or aspect, as determined by iNET in its sole and absolute discretion, iNET will not be required to offer a comparable feature or functionality for the Service or a refund.

No Liability. iNET will not be liable to you or any third party for any modification, suspension, or discontinuance of any of the Services we may offer or facilitate access to.

13. BETA SERVICES

From time to time, iNET may offer new Services (limited preview services or new features to existing Services) in a pre-release version. New Services, new features to existing Services or limited preview services shall be known, individually and collectively, as “Beta Services”. If you elect to use any Beta Services, then your use of the Beta Services is subject to the following terms and conditions: (i) You acknowledge and agree that the Beta Services are pre-release versions and may not work properly; (ii) You acknowledge and agree that your use of the Beta Services may expose you to unusual risks of operational failures; (iii) The Beta Services are provided as-is, so we do not recommend using them in production or mission critical environments; (iv) iNET reserves the right to modify, change, or discontinue any aspect of the Beta Services at any time; (v) Commercially released versions of the Beta Services may change substantially, and programs that use or run with the Beta Services may not work with the commercially released versions or subsequent releases; (vi) INET may limit availability of customer service support time dedicated to support of the Beta Services; (vii) You acknowledge and agree to provide prompt feedback regarding your experience with the Beta Services in a form reasonably requested by us, including information necessary to enable us to duplicate errors or problems you experience; (viii) You acknowledge and agree that iNET may track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Beta Services; (ix) You acknowledge and agree that all information regarding your use of the Beta Services, including your experience with and opinions regarding the Beta Services, is confidential, and may not be disclosed to a third party or used for any purpose other than providing feedback to iNET; (x) The Beta Services are provided “as is”, “as available”, and “with all faults”.

You acknowledge and agree that we may use your feedback for any purpose, including product development purposes. At our request you will provide us with comments that we may use publicly for press materials and marketing collateral. Any intellectual property inherent in your feedback or arising from your use of the Beta Services shall be owned exclusively by iNET. To the fullest extent permitted by law, iNET disclaims any and all warranties, statutory, express or implied, with respect to the Beta Services including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.

14. FEES AND PAYMENTS

You agree that your Payment Method may be charged by one of our affiliated entities. If, during your purchase, your payment was identified as being processed in the EU & UK, your transaction will be processed by MachSol B.V.; if your payment was identified as being processed in United States, your transaction will be processed by MachSol, Inc.; If, during your purchase, your payment was identified as being processed in a country that is not listed above, your transaction may be processed by an entity within the disclosed country that is affiliated with our local payment service provider, and subject to the provisions of our Privacy Policy.

(A) GENERAL TERMS, INCLUDING AUTOMATIC RENEWAL TERMS

Payment Due at Time of Order; Non-Refundable. You agree to pay all amounts due for Services at the time you order them. All amounts are non-refundable unless otherwise noted in the Refund Policy. 

Price Changes. iNET reserves the right to change its prices and fees at any time, and such changes shall be posted online at this Site and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes in prices and fees shall be effective when the Services in question come up for renewal as further described below.

Payment Types. Except as prohibited in any product-specific agreement, you may pay for Services by using any of the following “Payment Methods”: (i) bank wire or transfer, (ii) valid credit card, (iii) “INET Prepaid Services” (defined below); (iv)PayPal, (v) International Payment Option (as defined below) or (vi) via in-store credit balances, if applicable (and as defined below), each a “Payment Method”. The “Express Checkout” feature automatically places an order for the applicable Service and charges the default Express Checkout Payment Method for your Account. Confirmation of that order will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid if you have any active Services in your Account. In addition, you agree that the location for the processing of your payments may change for any reason, including the type of Payment Method chosen, the currency selected, or changes or updates made to your Payment Method.

Refunds Issued. You agree that where refunds are issued to your Payment Method, INET's issuance of a refund receipt is only confirmation that INET has submitted your refund to the Payment Method charged at the time of the original sale, and that INET has no control over when the refund will be applied towards your Payment Method’s available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.

In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then INET, in its sole and absolute discretion, reserves the right to issue the refund either (i) in the form of an in-store credit; (ii) in some jurisdictions, as a bank transfer, when the payment processor cannot refund back to the Payment Method. INET also has the right to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.

Monthly Billing Date. If you are being billed on a monthly basis, your monthly billing date will be based on the date of the month you purchased the Services, unless that date falls after the 28th of the month, in which case your billing date will be the 28th of each month.

Auto-Renewal Terms. Other than as required by applicable law, INET does not retain hard copies or electronic versions of mandate, standing order or standing instruction forms and/or any signed consents relating to your usage of our automatic renewal services, and we are therefore unable to provide any such document upon request. You may view or change your automatic renewal settings at any time by logging into your INET account.

IN ORDER TO ENSURE THAT YOU DO NOT EXPERIENCE AN INTERRUPTION OR LOSS OF SERVICES, ALL SERVICES ARE OFFERED ON AUTOMATIC RENEWAL. EXCEPT FOR REASONS DESCRIBED BELOW IN THIS SECTION, AUTOMATIC RENEWAL AUTOMATICALLY RENEWS THE APPLICABLE SERVICE UPON EXPIRATION OF THE THEN CURRENT TERM FOR A RENEWAL PERIOD EQUAL IN TIME TO THE MOST RECENT SERVICE PERIOD (EXCEPT FOR DOMAIN NAMES WHICH MAY RENEW FOR THE ORIGINAL SERVICE PERIOD). FOR EXAMPLE, IF YOUR LAST SERVICE PERIOD IS FOR ONE YEAR, YOUR RENEWAL PERIOD WILL TYPICALLY BE FOR ONE YEAR. HOWEVER, IN THE EVENT RENEWAL WITH THE PAYMENT METHOD ON FILE FAILS, INET MAY ATTEMPT TO RENEW THE APPLICABLE SERVICE FOR A PERIOD LESS THAN THE ORIGINAL SUBSCRIPTION PERIOD TO THE EXTENT NECESSARY FOR THE TRANSACTION TO SUCCEED.

UNLESS YOU DISABLE THE AUTOMATIC RENEWAL OPTION, INET WILL AUTOMATICALLY RENEW THE APPLICABLE SERVICE WHEN IT COMES UP FOR RENEWAL AND WILL TAKE PAYMENT FROM THE PAYMENT METHOD ASSOCIATED WITH THE SERVICE(S) IN YOUR ACCOUNT OR YOUR DESIGNATED BACKUP PAYMENT METHOD(S) ON FILE WITH INET. IN AUTOMATICALLY RENEWING YOUR SERVICES, INET WILL FIRST ATTEMPT TO CHARGE THE PAYMENT METHOD ASSOCIATED WITH THE SERVICE(S) IN YOUR ACCOUNT. IN THE EVENT INET CANNOT SUCCESSFULLY CHARGE THIS PAYMENT METHOD, WE WILL ATTEMPT TO CHARGE THE PAYMENT METHOD(S) DESIGNATED AS "BACKUP" IN YOUR ACCOUNT. RENEWALS WILL BE CHARGED AT INET’S THEN CURRENT RATES, WHICH YOU ACKNOWLEDGE AND AGREE MAY BE HIGHER OR LOWER THAN THE RATES FOR THE ORIGINAL SERVICE PERIOD. IN ORDER TO SEE THE RENEWAL SETTINGS APPLICABLE TO YOU AND YOUR SERVICES, SIMPLY LOG INTO YOUR ACCOUNT MANAGER FROM THIS SITE. IF YOU DO NOT WISH FOR ANY SERVICE TO AUTOMATICALLY RENEW, YOU MAY ELECT TO CANCEL RENEWAL, IN WHICH CASE, YOUR SERVICES WILL TERMINATE UPON EXPIRATION OF THE THEN CURRENT TERM, UNLESS YOU MANUALLY RENEW YOUR SERVICES PRIOR TO THAT DATE. IN OTHER WORDS, SHOULD YOU ELECT TO CANCEL YOUR PRODUCT AND FAIL TO MANUALLY RENEW YOUR SERVICES BEFORE THEY EXPIRE, YOU MAY EXPERIENCE AN INTERRUPTION OR LOSS OF SERVICES, AND INET SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.

IN ADDITION, INET MAY PARTICIPATE IN “RECURRING BILLING PROGRAMS” OR “ACCOUNT UPDATER SERVICES” SUPPORTED BY YOUR CREDIT CARD PROVIDER (AND ULTIMATELY DEPENDENT ON YOUR BANK’S PARTICIPATION). IF WE ARE UNABLE TO SUCCESSFULLY CHARGE YOUR EXISTING PAYMENT METHOD, YOUR CREDIT CARD PROVIDER (OR YOUR BANK) MAY NOTIFY US OF UPDATES TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, OR THEY MAY AUTOMATICALLY CHARGE YOUR NEW CREDIT CARD ON OUR BEHALF WITHOUT NOTIFICATION TO US. IN ACCORDANCE WITH RECURRING BILLING PROGRAM REQUIREMENTS, IN THE EVENT THAT WE ARE NOTIFIED OF AN UPDATE TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, INET WILL AUTOMATICALLY UPDATE YOUR PAYMENT PROFILE ON YOUR BEHALF. INET MAKES NO GUARANTEES THAT WE WILL REQUEST OR RECEIVE UPDATED CREDIT CARD INFORMATION. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO MODIFY AND MAINTAIN YOUR ACCOUNT SETTINGS, INCLUDING BUT NOT LIMITED TO (I) CANCELLING PRODUCTS AND (II) ENSURING YOUR ASSOCIATED PAYMENT METHOD(S) ARE CURRENT AND VALID. FURTHER, YOU ACKNOWLEDGE AND AGREE THAT YOUR FAILURE TO DO SO, MAY RESULT IN THE INTERRUPTION OR LOSS OF SERVICES, AND INET SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.

If Customer pays for the Services by credit or debit card, Customer permanently and irrevocably waives any and all rights to enact a ‘chargeback' (that is, a disputed, reversed or contested charge with the applicable bank, credit card, debit card or other payment method) against these payments for any reason whatsoever against INET. If for any reason INET is unable to charge your Payment Method for the full amount owed, or if INET receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that INET may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation, without notice to you, of any domain names or Services registered or renewed on your behalf. INET also reserves the right to charge you reasonable “administrative” fees" for (i) tasks INET may perform outside the normal scope of its Services, (ii) additional time and/or costs INET may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by INET in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (i) customer service issues that require additional personal time or attention; (ii) UDRP actions(s) in connection with your domain name(s) and/or disputes that require accounting or legal services, whether performed by INET staff or by outside firms retained by INET; (iii) recouping any and all costs and fees, including the cost of Services, incurred by INET as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with INET.

Failure to Pay. If you fail to pay the fees due, we may continue to attempt to collect payment from the payment method on file, suspend, and/or terminate your Services and pursue the collection costs incurred by iNET, including without limitation, any arbitration and legal fees and iNET's reasonable attorneys' fees. If any check is returned for insufficient funds, iNET may impose a minimum processing charge of $25.00 plus any applicable taxes. Accounts will not be activated or reactivated until all outstanding amounts are paid. We are not responsible for any deleted or lost User Content that results from any suspension or reactivation. Dedicated servers are subject to being reclaimed and all content deleted if you fail to make a timely payment. If you make a late payment we do not automatically reactivate the dedicated servers. Contact INET directly after you make a late payment to reactivate the dedicated server.

Currency. INET may offer product-level pricing in various currencies as displayed in INET store. The transaction will be processed in the selected currency and the pricing displayed during the checkout process will be the actual amount submitted for payment. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charge, which may be added to the final amount that appears on your bank statement or post as a separate amount. Please check with the issuer of your Payment Method for details. In addition, regardless of the selected currency, you acknowledge and agree that you may be charged Value Added Tax ("VAT"), Goods and Services Tax ("GST"), or other localized fees and/or taxes, based on your bank and/or the country indicated in your bill-to address. INET reserves the right without notice to correct VAT rates and/or collect the VAT assessed as required by law.

(B) REFUND POLICY

Products and Services available for refunds are described in the Refund Policy.

(C) INET PREPAID SERVICES

Service Details. By using INET Prepaid Services, you may transfer funds to INET to fund your INET Prepaid Services account (“INET Prepaid Account”). You may then use your INET Prepaid Account to purchase any Services. You may fund your INET Prepaid Account by wire transfer.

You acknowledge that funds transferred to your INET Prepaid Account will be held by INET and will not accrue or pay interest for your benefit. To the extent any interest may accrue, you agree that INET shall be entitled to receive and keep any such amounts to cover costs associated with INET Prepaid Services.

You agree that all transactions using INET Prepaid Services will be conducted in U.S. Dollars, Euros or Great British Pounds (GPB), based on the currency as displayed in your Account and/or the country indicated in your bill-to address. Your INET Prepaid Account must be funded on an initial basis with no less than funds equivalent to $1,000.00 U.S. dollars. All payments must be for the full amount required at purchase.

Wire Transfer Details. Wire transfers may be initiated in foreign currency to fund your iNET Prepaid Account, however the preferred currency of the iNET bank account is U.S. Dollars, Euros or Great British Pounds (GPB). Foreign currency wires will be automatically converted and deposited in U.S. Dollars, Euros or Great British Pounds (GPB). Please note that exchange rate fees may apply.

You are responsible for all wire transfer fees, both incoming and outgoing, associated with your iNET Prepaid Account. Any wire transfers may be subject to fees by your bank, intermediary banks, or iNET’s bank, which may reduce the amount of the money received by iNET’s bank and subsequently funded into your iNET Prepaid Account. You hereby expressly authorize INET(i) to reduce your iNET Prepaid Account by the amount of wire transfer fees iNET incurs in order to receive your funds; and/or (ii) to charge a twenty-dollar ($20.00) service fee (“Service Fee”) in connection with the termination of your iNET Prepaid Account. All fees are subject to change at any time, and such changes shall be posted online and effective immediately without need for further notice to you.

You can verify the remaining funds in your iNET Prepaid Account at any time through your Account or the shopping cart. Should you decide to terminate your iNET Prepaid Account (or should iNET opt to terminate your iNET Prepaid Account because you have breached an obligation under the iNET Prepaid Service Agreement), then the balance in your INET Prepaid Account will be refunded, deducting any applicable Service Fees. Additional funds may be added to your iNET Prepaid Account at any time.

Your Use of INET Prepaid Services. Use of funds in your iNET Prepaid Account can only be made through the iNET purchase process at iNET’s website. Purchases may not be made unless there are sufficient, available funds in your iNET Prepaid Account at the time of purchase to cover the entire purchase amount, including any related fees as set forth herein or in other relevant agreements.

(D) INTERNATIONAL PAYMENT OPTIONS

INET offers a variety of alternative international payment options through a variety of International Payment Providers (“IPP”). In the event you select an IPP, you represent that you have already agreed to any and all of the IPP’s applicable customer service agreements in advance of completing your transaction at INET. You also agree to allow the IPP to debit the full amount of your purchase from the selected account or payment method, collectively “Funding Sources”. In addition, you agree to allow the selected IPP to debit, if applicable, an “Exchange Rate Conversion Fee”, as well as any other fees or charges applicable to your agreement with the IPP (collectively, the “IPP Fees”), from your Funding Sources. You understand and agree that IPP Fees are subject to change at any time by the IPP without notice to you by INET.

It is your responsibility to keep your Funding Sources current and funded. You agree that (i) the IPP or INET reserve the right to decline a transaction for any reason and (ii) neither the IPP nor INET shall be liable to you or any third party regarding the same. You acknowledge that INET will not attempt to fulfill the Services purchased by you until INET receives confirmation of payment from the IPP through its associated payment processor. You acknowledge there may be a gap of several hours or days between the time you place an order and the time the IPP confirms payment through its associated payment processor. If INET does not receive confirmation of payment from the IPP through its associated payment processor within ten (10) days from when the order is placed, your order may be cancelled, at which time you will need to commence the purchase process again. In the event that you would like to cancel payment for a pending transaction, you may cancel the order through your INET account. Payments received on previously cancelled orders will be automatically refunded to the original Payment Method when possible.

If, at the time iNET receives confirmation of payment from the IPP (through its associated payment processor), either (i) the Services (including domain names) are no longer available for purchase; or (ii) a pending order has been cancelled in our systems; or (iii) the confirmation of payment does not match the dollar amount of the pending order, and as a result your purchase is either over-funded or under-funded, INET may automatically issue a partial refund (in the case of over-funding) or a full refund (in the case of under-funding) to your Funding Source. If the IPP (or its associated payment processor) imposes refund limitations of any kind, INET reserves the right to issue refunds to an in-store credit balance or as a bank transfer, when the payment processor cannot refund back to the Payment Method. If you receive a full refund, you will need to begin the purchase process again. You agree that the IPP reserves the right not to refund IPP Fees associated with a refunded transaction. Accordingly, any refunds issued by INET will be net of the IPP Fees unless otherwise specified.

iNET offers business and consumer SEPA Direct Debit (“SEPA”) as a payment method for customers located in Europe. If you choose to use SEPA as a payment method, you are authorizing INET and our payment service provider, to send instructions to your bank to debit your account. By agreeing to these terms you have mandated INET to collect all of the applicable charges arising under this Agreement. The authorization shall also apply to any new bank account used by you for purchases from INET. We will notify you of the date of direct debit collection within a reasonable time (the “pre-notification”). This pre-notification will be delivered to you by e-mail at least one (1) business day before payment is collected. You are responsible for making sure that there are sufficient funds in your account to cover any debit payments including setting the maximum deductible limit. You also agree to indemnify INET against any losses that it may incur if your financial institution withholds payment from INET for any reason.

(E) IN-STORE CREDIT BALANCES

In the event that your Account contains an in-store credit balance: (1) you may apply any available credit balance to any future purchase in your Account; and (2) you authorize iNET to apply any available credit balance to any outstanding administrative fees, chargebacks, or other fees related to your Account. In the event that INET is unable to successfully charge either the Payment Method associated with a specific Service in your account or your backup Payment Methods when processing Service renewals, iNET may use any available in-store credit balance if there are enough funds to cover the entire transaction. Regardless of the amount of in-store credit available in your account, INET is not responsible for the loss of products resulting from an inability to collect funds from your Payment Methods or the in-store credit. In-store credits will be applied based on the currency selected in the shopping cart at the time of purchase (or renewal). If you have more than one in-store credit, then the credits will be processed according to the age of the credit, with the oldest in-store credit being applied first. If additional funds are required to complete the purchase or renewal, credits held in a non-selected currency will be converted using INET’s daily exchange rate based on the age of the credit (oldest to newest) until (i) enough funds are allocated to complete the transaction, or (ii) there is no available balance left in your account. You understand and agree that at the time of conversion, INET may also impose an additional administrative fee.

You can verify your available in-store credit balance at any time through your Account on the iNET website. You acknowledge that in-store credit balances are non-transferable, may only be used in the Account in which they were acquired and may expire. Complimentary in-store credits will expire two years after issuance or within any other time period iNET may specify in your Account. In the event that INET terminates your Account, you acknowledge and agree that any remaining available in-store credit balance will be forfeited.

You also acknowledge that funds available in your in-store credit balance will be held by INET and will not accrue or pay interest for your behalf. To the extent any interest may accrue, you agree that iNET is entitled to receive and keep any such amounts to cover costs associated with supporting the in-store credit balance functionality.

 

(F) RENTAL PAYMENT PLAN AND LEASE TO OWN PAYMENT PLAN

1. iNET offers a Rental payment plan and/or Lease to Own payment plan to buy domain names on INET Marketplace. With respect to the Rental payment plan and Lease to Own payment plan, the terms of services as provided in this Agreement apply.
2. Any commissions may be subtracted from the payment, installment payment or rental payment and, if these payments are not sufficient, from the subsequent payments. In the event that the domain name is purchased in installments or rented, the commission subtracted will be limited to the secured installment or rent payment.
3. In the event of purchase of a domain name by way of Rental payment plan and/or Lease to Own payment plan, the Buyer shall only use the domain name in accordance with any applicable law and regulation, and with all duty and care. For the avoidance of doubt, the Buyer is banned from using the domain name in case such use:
   1. is in breach of any applicable law, statute, regulation or law;
   2. is fraudulent, criminal or unlawful;
   3. promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
   4. infringes or breaches the (intellectual property) rights of any Third Party;
   5. contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor's legal guardian’s permission);
   6. provides information on any illegal activity (including, but not limited to, instructional information on acquiring or fabricating illegal weapons or drugs, privacy violations or distributing computer viruses);
   7. publicizes or promotes commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes
   8. involves the use, delivery or transmission of any viruses, unsolicited emails, trojan horses or any other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
4. Notwithstanding the above, Customer acknowledges and agrees that any (other) prohibited activity as referred to this Agreement as well or any other activity which may cause damages to the Seller or Third Party and/or which may decrease the value of the domain name are strictly prohibited.
5. In case of violation of this Agreement, the Buyer shall forfeit (in addition to INET’s other rights and remedies) an immediately payable contractual penalty of twice the amount of the fees included in the Lease to Own payment plan, or, in case of a Rental payment plan, 24 times the monthly rent. This contractual penalty shall be calculated per violation or, at INET’s sole discretion, per day or part of that day that the violation continues after INET has made Buyer aware of the violation. In addition Buyer shall be obliged to limit any further damages and/or undo the decreasing of the value of the domain name associated with the violation.
6. Buyer is prohibited to sell or rent the domain name to any Third Party, to pledge the domain name as security if such pledge frustrates the (performance of the) Rental/Lease to own payment plan, or to act in any other way which is in conflict with this agreement or which may cause damages to the INET and/or the Seller, after the deposit of the Domain Purchase Price. Buyer acknowledges and agrees that it shall be fully liable to INET and/or the Seller for any damages resulting from its breach of this Agreement.
7. If the Buyer fails and/or neglects to fulfill its obligations as per the respective agreement, the Seller may terminate the agreement with immediate effect. Buyer acknowledges and agrees that it shall be fully liable to INET and/or the Seller for any damages resulting from its breach of this agreement.
8. If the Lease to Own payment plan has been terminated by the Seller, this agreement will retroactively be considered to be a Rental payment plan and all installments paid are to be considered as rent.
9. Customer expressly relinquishes its right to invoke the recission of the Rental payment plan or Lease to Own payment plan, on any grounds whatsoever.
10. Buyer that has purchased a domain name via a Rental/Lease to Own payment plan is bounded to pay the annual renewal fee until the Rental/Lease to Own payment plan is terminated.
11. The transfer of the domain name with a Lease to Own payment plan will only occur when the full purchase price has been paid.
12. If the monthly installment is not received by the due date, we offer a grace period of 14 calendar days from the due date for the monthly installment to be paid. For late payment we charge an administrative fee of 40 euros and interest. The interest for a consumer will be 4% and for a business customer 10,5%. If you fail to pay your monthly installment plus the administration fee and interest on due date of the grace period, the Rental/Lease to Own payment plan will be canceled and deemed null and void.

15. TERMS OF DELIVERY

Delivery periods are indicative and not binding, unless expressly agreed otherwise. The delivery periods are indicated in business days. A reasonable delay in delivery does not give the right to cancellation of the order or compensation. In the case of a complaint concerning the delivery of provision of services, of whatever nature, the user must notify iNET in writing within eight (8) business days after the delivery of the commencing date of the provided services. A complaint concerning the delivery of provision of services may not be used as a pretext for suspending or delaying the payment of invoices. The absence of a written objection to an invoice within eight business days after sending, entails the irrevocable acceptance of the invoice and the amounts, products and services stated therein.

Registering a domain name as a EU, UK consumer is only possible if the consumer has declared in advance during the registration process that he or she explicitly agrees that the registration can be performed directly and the Consumer waives his right of withdrawal mentioned in Refund Policy as soon as the domain name is registered.

16. PARKED DOMAIN SERVICES

By registering for the Services you agree that iNET may point your domain name or DNS to one of iNET's or iNET's affiliates web pages as a default landing page, and that they may place advertising on your web page (the "Parked Pages"). You shall have no right to any compensation and shall not be entitled to receive any funds related to the monetization of your Parked Pages. If you do not wish for iNET to display Parked Pages on your web page you can opt out of such practice.

17. CUSTOMER SUPPORT

iNET provides customer support to You at no additional fee for issues related to iNET Services only. iNET has the right to decide what is a service related issue and to charge additional fees or refuse support for non-service related issues. Any fees paid by You for providing non-service related support are non-refundable. iNET will also require, before assistance can be given, that You verify Your identity in relation to the Account in question. We will determine, in Our sole and absolute discretion, what must be provided for verification purposes, including the use of secure validation tools such as Validation.com.

Unless otherwise directed by a specific Service, You can request customer support only by opening Live Chat or Ticket through the HelpDesk system located in the Customer area. iNET will have no liability to provide customer support if it is requested in any other way apart from the HelpDesk system or the instructions specific to the Service at issue. You are solely responsible to use the appropriate HelpDesk category when opening Live Chat or posting Ticket. iNET will have no liability to respond to tickets opened in inappropriate categories. iNET shall not be liable for any delay in Live Chat and/or Ticket opened in inappropriate categories. You acknowledge that by asking our customer support representatives for assistance, You authorize their intervention and operation in Your account.

You must provide iNET with all information and access to facilities that iNET may reasonably require to provide the requested customer support. You are solely liable for performing and storing a back-up copy of data, files, hosting account and any other content prior to requesting customer support and agreeing to any interference or operation, provided by iNET. In the event You are not satisfied with the outcome of any action You shall be solely responsible for restoring the back-up copies of Your data. You should not abuse the HelpDesk system. Abuse of the HelpDesk system includes, but is not limited to, excessive number of Live Chats and Tickets opened by a single Customer, aggressive and/or harassing behavior, repetitive use of inappropriate categories for opening Live Chats, posting Tickets, etc. Any abuse of the HelpDesk system may result in warning, HelpDesk access restrictions, account suspension or possible account termination with no refund. iNET has the sole right to decide what constitutes abuse of the HelpDesk system.

18. ADDITIONAL RESERVATION OF RIGHTS

iNET expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by iNET in its sole and absolute discretion), including but not limited to the following: (i) failure to pay, (ii) to correct mistakes made by iNET in offering or delivering any Services (including any domain name registration), (iii) to protect the integrity and stability of, and correct mistakes made by, any domain name registry or registrar, (iv) to assist with our fraud and abuse detection and prevention efforts, (v) to comply with court orders against you and/or your domain name or website and applicable local, state, national and international laws, rules and regulations, (vi) to comply with requests of law enforcement, including subpoena requests, (vii) to comply with any dispute resolution process, (viii) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, (ix) to avoid any civil or criminal liability on the part of iNET, its officers, directors, employees and agents, as well as iNET's affiliates, including, but not limited to, instances where you have sued or threatened to sue iNET, or (x) to respond to an excessive amount of complaints related in any way to your Account, domain name(s), or content on your website that could result in damage to iNET’s business, operations, reputation or shareholders.

iNET expressly reserves the right to review every Account for excessive space and bandwidth utilization, and to terminate or apply additional fees to those Accounts that exceed allowed levels.

iNET expressly reserves the right to terminate, without notice to you, any and all Services where, in iNET's sole discretion, you are harassing or threatening iNET and/or any of iNET's employees.

iNET Content. Except for User Content, with respect to all content on this site and the Services We offer, all right, title and interest in and to all (i) registered and unregistered trademarks, service marks and logos; (ii) patents, patent applications, and patentable ideas, inventions, and/or improvements; (iii) trade secrets, proprietary information, and know-how; (iv) all divisions, continuations, reissues, renewals, and extensions thereof now existing or hereafter filed, issued, or acquired; (v) registered and unregistered copyrights including, without limitation, any forms, images, audiovisual displays, text, software, scripts, source code, API, graphics, music, videos, interactive features and (vi) all other intellectual property, proprietary rights or other rights related to intangible property which are used, developed, comprising, embodied in, or practiced in connection with any of the Services identified herein (“IP rights”) are owned by iNET, and/or where applicable its partners and affiliates, and You agree to make no claim of interest in or ownership of any such IP rights. IP rights are subject to copyright, trademark, and/or patent protection in the Netherlands and foreign countries, and other intellectual property rights under Dutch and foreign laws. You acknowledge that no title to the IP rights is transferred to You, and that You do not obtain any rights, express or implied, in the Services, other than the rights expressly granted in this Agreement.

iNET Content is provided to you “as is”, “as available” and “with all faults” for Your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without Our express prior written consent. No right or permission under any copyright, trademark, patent, or other proprietary right is granted by this Agreement. We reserve all rights not expressly granted in and to the iNET Content, this site, Our Services, and this Agreement do not transfer ownership of any of these rights.

19. NO SPAM; LIQUIDATED DAMAGES

No Spam. We do not tolerate the transmission of spam. We monitor all traffic to and from our web servers for indications of spamming and maintain a spam abuse complaint center to register allegations of spam abuse. Customers suspected to be using our products and services for the purpose of sending spam are fully investigated. If we determine there is a problem with spam, we will take the appropriate action to resolve the situation.

We define spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited Bulk Email (UBE) or Unsolicited Facsimiles (Fax), which is email or facsimile sent to recipients as an advertisement or otherwise, without first obtaining prior confirmed consent to receive these communications. This can include, but is not limited to, the following:

1. Email Messages
2. Newsgroup postings
3. Windows system messages
4. Pop-up messages (aka "adware" or "spyware" messages)
5. Instant messages (using AOL, MSN, Yahoo or other instant messenger programs)
6. Online chat room advertisements
7. Guestbook or Website Forum postings
8. Facsimile Solicitations
9. Text/SMS Messages

We will not allow our servers and services to be used for the purposes described above. In order to use our products and services, you must not only abide by all applicable laws and regulations, which include the Can-Spam Act of 2003 and the Telephone Consumer Protection Act, but you must also abide by this no spam policy. Commercial advertising and/or bulk emails or faxes may only be sent to recipients who have "opted-in" to receive messages. They must include a legitimate return address and reply-to address, the sender's physical address, and an opt-out method in the footer of the email or fax. Upon request by us, conclusive proof of opt-in may be required for an email address or fax number.

If we determine the account, products, or services in question are being used in association with spam, we may re-direct, suspend, or cancel any account, web site hosting, domain registration, email boxes, or other applicable products or services. In such event, at our election, we may require you to respond by email to us stating that you will cease to send spam and/or have spam sent on your behalf and to require a non-refundable reactivation fee to be paid before the site, email boxes, and/or services are reactivated.

We encourage all customers and recipients of email generated from our products and services to report suspected spam. Suspected abuse can be reported by the email address abuse@iNETsystems.com

Liquidated Damages. You agree that we may immediately terminate any Account which we believe, in our sole and absolute discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email. In addition, if actual damages cannot be reasonably calculated then you agree to pay us liquidated damages in the amount of $1.00 for each piece of spam or unsolicited bulk email transmitted from or otherwise connected with your Account.

20. TRADEMARK AND/OR COPYRIGHT CLAIMS

iNET supports the protection of intellectual property. If you would like to submit (i) a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark, or (ii) a copyright claim for material on which you hold a bona fide copyright, please refer to iNET’s Trademark and/or Copyright Infringement Policy.

21. LINKS TO THIRD-PARTY WEBSITES

This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by iNET. iNET assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, iNET does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release iNET from any and all liability arising from your use of any third-party website. Accordingly, iNET encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.

22. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES FOUND AT THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. iNET, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. INET, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND iNET ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY INET, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES), AND THIRD PARTY SERVICE PROVIDERS WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

23. LIMITATION OF LIABILITY

IN NO EVENT SHALL INET, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (VII) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IX) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (X) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT INET IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

iNET’s aggregate liability shall not exceed the total amount paid by you for the Services, but in no event shall it be greater than five hundred dollars ($500.00), and you acknowledge and agree that this will be your exclusive remedy under this Agreement and otherwise in relation to your use of the Services. You agree that INET’s entire liability, in law, equity or otherwise, with respect to any Services provided under this Agreement and/or for any breach of this Agreement, is solely limited to the amount you paid for such Services during the term of this Agreement, except as otherwise limited herein. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states INET’s liability is limited to the maximum extent permitted by law.

DEFAULT NOTICE. The liability of INET due to attributable failure in the compliance with this Agreement only occurs if the Customer immediately submits a correct written notice of default to INET in which a period of at least FOURTEEN (14) days is stipulated to solve the failure, and INET remains to attributably fail in the compliance with his obligations after this period. The notice of default must contain detailed description of the failure, so INET is able to respond in an adequate way. The notice of default must be received by INET within 30 calendar days after the detection of the damage.

THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

24. INDEMNITY

You agree to protect, defend, indemnify and hold harmless iNET and its officers, directors, employees, agents, and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by iNET directly or indirectly arising from (i) your use of and access to this Site or the Services found at this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

25. COMPLIANCE WITH LOCAL LAWS

iNET makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules and regulations.

Legal Effect. This Agreement describes certain legal rights. Customer may have other rights under the laws of your state or country. Customer may also have rights with respect to the party from whom Customer acquired our Services. This Agreement does not change your rights under the laws of your state or country if the laws of your state or country do not permit it to do so.

26. GOVERNING LAW AND BINDING ARBITRATION

(A) Governing Law. Any controversy or claim arising out of or relating to this Agreement, the formation of this Agreement , the breach of this Agreement, including any claim based upon or arising from an alleged tort, shall be governed by Dutch law. All of our Service Agreements are also governed by Dutch Law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to this Agreement as well as any Service Agreement.

(B) Before any legal action or arbitration, the parties shall in good faith seek to settle amicably any dispute regarding the validity, the interpretation the execution or the non-performance, the suspension, the cancellation or the termination of the General Terms of Service and/or applicable Services Agreement. You and iNET shall carry out all investigations that may enable them to find a solution to their disagreement.

(C) Disputes. The terms of this Section shall apply to all Disputes between you and INET, except for disputes governed by the Uniform Domain Name Dispute Resolution Policy. For the purposes of this Section, “Dispute” shall mean any dispute, claim, or action between you and INET arising under or relating to any INET Services or Products, INET’s websites, these Terms, or any other transaction involving you and INET, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, and shall be interpreted to be given the broadest meaning allowable under law. YOU AND INET AGREE THAT “DISPUTE” AS DEFINED IN THESE TERMS SHALL NOT INCLUDE ANY CLAIM OR CAUSE OF ACTION BY YOU OR INET FOR (I) TRADE SECRET MISAPPROPRIATION, (II) PATENT INFRINGEMENT, (III) COPYRIGHT INFRINGEMENT OR MISUSE, AND (IV) TRADEMARK INFRINGEMENT OR DILUTION. Moreover, notwithstanding anything else in these Terms, you agree that a court, not the arbitrator, may decide if a claim falls within one of these four exceptions.

(D) Binding Arbitration. All disputes arising between iNET and you that are connected to an agreement governed by these general terms and conditions or ensue from further agreements that result from the agreement in question will be resolved by arbitration in accordance with the Arbitration Regulations of the Foundation for the Settlement of Automation Disputes (Stichting Geschillenoplossing Automatisering – SGOA – (www.sgoa.eu), this without prejudice to either party’s (your or INET) right to request preliminary relief in preliminary relief proceedings or arbitral preliminary relief proceedings and without prejudice to either party’s (your or iNET) to attach property before judgment. Arbitration proceedings take place in Amsterdam, or in any other place designated in the Arbitration Regulations. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.

(E) Mediation. Regarding a dispute that arises from an agreement entered into by INET and you or from any further agreements deriving from this agreement, either party is always entitled to institute ICT mediation proceedings in accordance with the ICT Mediation Regulations of the Foundation for the Settlement of Automation Disputes (Stichting Geschillenoplossing Automatisering – SGOA – (www.sgoa.eu). The other party is the obliged to actively participate in the ICT mediation proceedings that have been instituted. This legally enforceable obligation in any case includes having to attend at least one joint meeting of mediators and parties, in order to give this extrajudicial form of dispute resolution a chance of success. Either party is free to terminate the mediation proceedings at any time after this first joint meeting. This provisions of this paragraph do not prevent either party, if this party deems doing so necessary, form requesting preliminary relief in preliminary relief proceedings or in arbitral preliminary relief proceedings nor do they prevent either party form attaching property before judgement.

(F) Exclusive Venue for Other Controversies. INET and you agree that any controversy excluded from the dispute resolution procedure in this Section shall be filed only in the court of Den Hague, the Netherlands, and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such court for any such controversy. In addition you irrevocably waive, to the fullest extent permitted by applicable law, any objection which it may now or hereafter have to the laying of the venue of any such controversy in any such court or that any such controversy which is brought in any such court has been brought in an inconvenient forum. Both you and iNET hereby agree to waive all respective rights to a jury trial of any claim arising out of or relating to this Agreement or any other Service Agreement.

(G) Consumers located in the European Union. If you are a consumer living in the European Economic Area (EEA), you may file disputes regarding online purchases using the Online Dispute Resolution platform (ODR) of the European Commission, which we accept if required by law. The information about the ODR can be found on the following link: here     

(H) Claims or Disputes Must be Filed Within Six Months. To the extent permitted by law, any claim or dispute must be filed within six (6) months. The six-months period begins when the claim or Notice of Dispute first could be filed. If not filed within six (6) months, the claim or dispute will be permanently barred.

27. SUCCESSORS AND ASSIGNS

This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and assigns.

28. NO THIRD-PARTY BENEFICIARIES

Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

29. TITLES AND HEADINGS; INDEPENDENT COVENANTS; SEVERABILIT

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein. Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

30. FORCE MAJEURE

Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party's reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.

31. WAIVER

No failure or delay by any party hereto to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by any party preclude any other or further exercise thereof or the exercise of any other right or remedy. No express waiver or assent by any party hereto to any breach of or default in any term or condition of this Agreement shall constitute a waiver of or an assent to any succeeding breach of or default in the same or any other term or condition hereof.

ENGLISH LANGUAGE CONTROLS

This Agreement, along with all policies and the applicable product agreements identified above and incorporated herein by reference (collectively, the “Agreement”), is executed in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, where permitted by law, the English version will control and prevail. Where the translated version is required to be provided to you and is to be considered binding by law (i) both language versions shall have equal validity, (ii) each party acknowledges that it has reviewed both language versions and that they are substantially the same in all material respects, and (iii) in the event of any discrepancy between these two versions, the translated version may prevail, provided that the intent of the Parties has been fully taken into consideration.

CONTACT INFORMATION

If you have any questions about this Agreement, please contact us by email or regular mail at the following address:

iNET Legal Department
Ceresstraat 35
4811 CB Breda, The Netherlands
contact@inetsystems.com